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A global oil and gas company with an administrative centre in Manilla (Philippines) operated unnecessarily costly and complex finance functions. It was proving impossible to review and amend processes internally, so Lean-6 Sigma was called in to analyse and overhaul systems in order to generate significant savings in both time and money.
Read the full storyA not-for-profit London housing association wanted to reduce its bad debts, which arose through non-payment of rent by tenants. Budgets imposed on the association were tight, so there was a need to generate new services that addressed debt recovery – but without generating increased costs.
Read the full storyA UK university lost potential staff because its recruitment process took so long that candidates often took up other posts – frequently with rival institutions. The university required a complete overhaul of their recruitment system in order to reduce processing time and to secure much-needed staff.
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