Focus on Cultural Change
Dr John P. Kotter is the Konosuke Matsushita Professor of Leadership, Emeritus, at the Harvard Business School, and in his book, ‘Our Iceberg is Melting’, he outlines an eight-step process for bringing about cultural
change. On the surface, the ‘Our Iceberg is Melting’ fable is a simple story of a colony of penguins facing a dilemma, though contained within the story and the characters are powerful messages about fear of change - and about motivating people to face the future and take action. By aligning their deployment with Kotter’s eight-step process, our client brought about behavioural and cultural change.